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If your brand is observable it gains consideration. Your brand will show commitment. Brand equity provides reason to book and creates a positive mindset. .

All games have rules. If you dont stick by the rules you are not going to win. Whether there are two players, or even 20 players you still need to abide by the principles of this game. This is just like your control business. Think of systems the same as principles.

You have to abide by the systems you have in your work place. I'm a disciplinarian for having systems in place. You need to have a process that's employed as a delivery mechanism for providing the support to your customers. Familiarise yourself with a good business system and stick with it. .

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When playing a match, you have to be on top of your own game to continue winning. Just because you win once, doesnt mean you will stay on the top. You need to continue to work in your game moves. Think what you are recommending to your customers. Believe in the products you're using.

When the customers see you love your work, it will win you additional points. This applies to both the office employees and technicians. When employing extra staff just keep in mind that everyone has their own unique personality and also a means of dealing with customers. Particular care is required by some clients. Train your employees how to handle the customers.

I would prefer to say customer instead of a customer. I'll be honest in saying 99% of our hard customers have turned into our very best customers because we applied special attention. Most of the time they're only difficult because there's been a communication problem or else they dont understand the treatment.

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A difficult customer can be averted with a good system in place. .

Thinking beyond the sport is more than just a business clich. Laguna Pest Control has managed to build a good brand equity because of thinking outside the game. Know your game. Know the rules and know how to play with it. Bear in mind each match is different, every game needs to be played differently and has a different set of rules.

Laguna Pest Control has made moves in the game to win in Noosa. Our players are different to gamers in Sydney. Our rules and the way we play the game might not be applicable to someone starting up a pest control business in Melbourne. Allow me to give you an example:.

Noosa is built on tourism. For us to win the match I needed to aim the tourism browse around this web-site industry. I learnt it, breathed it and became part of it. I joined Tourism Noosa, Noosaville Business Association, BNI, Noosa Business Connect, the list goes on. I attend each tourism networking event on a weekly and monthly basis.

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I take hotel managers out for a drink. I got to know them on a personal level and eventually become their friends. For us to win the game in Noosa we needed to understand the local community. This is really where our marketing machine comes back into play. Laguna Pest Control host events for the Tourism Industry, we've got ant and bee mascots for xmas parades, our automobiles stand out from the crowd and our work shirts talk for themselves.

There will be another pest control business that can come along and sometimes even do something better than you. Bear in mind, Discover More dont think of this as a hazard but more as a challenge. Another match. Competition is great. Competitors give you the chance to boost your business. They're doing you a favor.

Enjoy it and maintain loving what you do. It is important to remember your opponents are not your enemies. Help each other out. You need each other to continue improving the industry. We are all in this match for exactly the same reason. If youre good at everything you do, passionate about visit site your work and have a few tactical game moves, you are on a winning streak! .

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To get a no pressure quote and free information please phone us, fill out the Make an Enquiry form or contact your local Termitrust Service Centre.

Termitrust might not be the most significant and we're not the slightest, but we are totally committed to being a pest control company that you can trust.

We are proud that tens of thousands of Australian homeowners rely on Termitrust due to their termite and pest control needs.  Many of our new customers come from word of mouth.

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